Ms Legge-Bourke, the former nanny to Princes William and Harry, took legal action against the BBC over false claims by Bashir as she tried to secure the landmark interview. She followed the claim under her full married name, Alexandra Pettifer. In a statement read out to the High Court, the company said it had failed the late princess, the royal family and the public. The BBC confirmed that, aware of the “shocking way” the interview was received, it will never be shown again, in whole or in part. “It is very regrettable that the BBC did not become aware of the facts immediately after the programme, when there were warning signs that the interview may have been taken inappropriately,” said Tim Davey, director general of the BBC. “In contrast, as the Duke of Cambridge himself put it, the BBC failed to ask the hard questions. If we had done our job correctly, Princess Diana would have known the truth while she was alive. We have let her, the royal family and our audience down.” Mr Davie added: “The BBC has agreed to pay significant compensation to Mrs Pettifer and I would like to take this opportunity to publicly apologize to her, the Prince of Wales and the Dukes of Cambridge and Sussex for the way who Princess Diana was cheated on and the subsequent impact on their entire lives.”