Upload video Video is not available The video will play automatically soon8Cancel Play now Change of smart meter that “could reduce household energy bills” British Gas customers claim that “something cool is happening” with their smart meters in the midst of a cost-of-life crisis. Complaints have flooded the energy and home service provider’s online forums with baseless allegations of overcharging, and the app has not been working properly since February. It comes as energy prices began to skyrocket this year as a result of the Covid pandemic, as well as the invasion of Ukraine and the continuing effects of Brexit. And the British are united in their despair, reports NorthWalesLive. National Security, city tax and food and fuel prices have risen due to the crisis and experts have warned that the peaks will not start to slow down any time soon. Those who use smart meters all had the impression that this would help keep costs and also under control, as it helps keep track of bills. Unfortunately, British Gas customers came out in a series of protests against “something fishery is happening”. The love was certainly not lost on the “The British Gas Complaints” Facebook page. Have you encountered similar problems? Let us know at [email protected] British Gas customers claim that their smart meters do not work properly ( Picture: North Wales Live WS)
Sharon Backhouse said: “How the hell can BG charge me 13 13 in 45 minutes when I’m not heating?”
Amy Evans warned: “Keep a close eye on your accounts. “After I asked what the cost says on my smart meter, they told me it was right. 80 ‘electricity in 4 days! “I asked again this suddenly collapsed and after further question it fell again. Something crazy is happening!” Julie Rose raised the issue of home discounts. He said: “I still do not have a discount for the house. I have a 2 year old child at home with a coat, hot water bottle and blanket. The Cost of Living team of experts is here to help you through a very difficult year. They will bring you the latest news for money and also provide expert advice. Whether it’s on energy bills, weekly store costs or increased taxes, our team will be with you all the way. Every Thursday at 13:00 they will participate in a Facebook Live event to answer your questions and offer their advice. Visit facebook.com/dailymirror/live to watch it. You can read more about our team of experts here. If you have a question – or want to share your story – email [email protected] “I explained this to BG and said that they can not tell me when it will be sent to me and they can see that I am entitled to it, but I can not even put it on my meter. “Are they laughing? The word is not heard.” In response, Charlene Borsberry said: “I was told I did not even apply for it, but because I’m surprised [after] did they steal from me last year? I have been dealing with them for 3 years and they constantly cut us off or disappoint us. “I have 3 children, one who needs medical equipment. They know all this. They just do not care … as long as the big wigs sit nicely. I’m done, I’ve started the switch. I can” Do not handle stress. Disgusting company! “ Complaints have flooded a British Gas Facebook page in recent weeks ( Picture: ANDY RAIN / EPA-EFE / REX / Shutterstock) Anne O’Shiel apparently managed to reach British Gas, which set a date for customers awaiting payment. She posted: “Finally spoke to BG re? My Warm Home Discount. I was informed that everyone should receive their payments by April 14th. “If nothing has been received until then, call and only then, they can make a payment, directly at the counter …!” Nicky Hitchcock was just as angry with the obvious overload. He said: “We were on a fixed invoice of 9 159 a month, which expired in December. Many Britons are struggling with the cost of living crisis ( Picture: Getty Images / iStockphoto) “Then they put us up to 2 342 a month and now they recommend us to pay 466 A MONTH, even though we have never charged! “Three bedrooms semi-detached, not a mansion! “Now we only use the boiler for 1 hour every morning to provide some hot water for the day and then heat it for the rest of our time at home!”
What does British Gas say?
NorthWalesLive contacted British Gas to respond to these allegations. From the help page they found the following: If your meter does not work If your payment counter is damaged, we can send someone to make sure you and your property are safe. Just call us on our line as you go. This line is open Monday to Friday 9 a.m. until 5 p.m. for general questions and 24 hours a day, seven days a week for emergencies. If you do not have a payment counter, call us at the account query bar. What if my meter is damaged? If something goes wrong with your gas meter, this is a concern. Contact the Gas Emergency Services directly. If you notice sparks, smoking or burning from your meter, call the fire department. Turn off all your appliances and call your local power distributor. What if my meter reading has not changed or is going backwards? Your meter may incorrectly record energy consumption. If you have a payment counter, call us at the Pay as you go question line as soon as possible to make sure you only pay for what you have used. If you do not have a payment counter, call us at the account query bar Why did my smart meter stop working? We need to find out if the problem is with your smart meters or your smart energy screen. Follow this link here to check if the problem may be due to your smart energy monitor. If this does not solve the problem, there are occasional problems with the technology that supports smart meters. We investigate any issues on a case by case basis and resolve what we can do to help you. read more The Tories promised to end the homeless crisis by 2024 – now it is WORSE than two years ago read more Labor will bring the Tories “clowns” “back to reality” of the crisis of accounts with aggressive advertising spending
