Niagara Falls residents Sharon Manela and Steve De Angelis said they were looking forward to vacationing in a Jamaican resort and were about to fly from Toronto Pearson Airport last week. “We were looking forward to leaving for the first time in three years,” De Angelis told CTV News Toronto. “We went through the pandemic with a triple abortion without any problems at all.” The couple paid $ 1,700 each for a vacation package. They said they did not buy travel cancellation insurance because their trip had the option to change their plans up to a week in advance. “We had a clause that said if something happened a week before, you could make changes without penalty, so we felt pretty safe,” De Angelis said. But days before their flight, they both stuck COVID-19 and because they tested positive, they were not allowed to fly. When they contacted their travel agent, they were told that because they had not purchased cancellation insurance, no refunds would be made. “I fully accept that we did not take security and we can take whatever penalty they want to give us, but to lose $ 1,700 each is tyrannical,” said De Angelis. The couple closed the holiday through Sunwing and a company spokesman told CTV News that “they know the customer in question and are sincerely sorry that they fell ill before leaving and were unable to travel as planned.” “The customer had booked a Sunwing vacation package through a travel agency and did not purchase insurance with Sunwing at the time of booking to cover unexpected medical issues, including COVID-19,” they said. “While offering customers the flexibility to make one-time change of travel dates, destination or resort up to seven days before departure, this is true of most Sunwing vacation packages booked between 27 September 2021 and 30 April 2022 “We encourage all customers to consider purchasing travel insurance, including COVID-19 coverage in the unforeseen event that they become ill at any time before their departure date or while traveling.” Sunwing said that in the case of this couple, they had taken a seven-day break to make changes to their travel plans. Will McAleer, Executive Director of the Travel Health Association of Canada, said: to become. aware of.” McAleer said that while companies strive to have flexible policies during the pandemic, the best way to make sure you are covered if you are unable to travel due to illness or other reasons is to purchase cancellation insurance. “Some of the generous provisions that travel companies use to encourage people to return to travel are becoming less and less, so you need protection, and that comes in the form of travel insurance,” he said. The couple is disappointed that he did not take his vacation and will lose his money, but wanted to share his story to warn others who may be planning a trip. “It’s upset right now. The resort was so beautiful and we were looking forward to going, but now we have to stay home with our cats,” said Manella. It’s not just cancellation insurance – anyone traveling now should also have travel medical insurance to help cover additional costs and expenses if you stick to COVID-19 or have health problems while abroad.
title: “Should You Buy Cancellation Insurance For Your Trip " ShowToc: true date: “2022-11-07” author: “Albert Blum”
Niagara Falls residents Sharon Manela and Steve De Angelis said they were looking forward to vacationing in a Jamaican resort and were about to fly from Toronto Pearson Airport last week. “We were looking forward to leaving for the first time in three years,” De Angelis told CTV News Toronto. “We went through the pandemic with a triple abortion without any problems at all.” The couple paid $ 1,700 each for a vacation package. They said they did not buy travel cancellation insurance because their trip had the option to change their plans up to a week in advance. “We had a clause that said if something happened a week before, you could make changes without penalty, so we felt pretty safe,” De Angelis said. But days before their flight, they both stuck COVID-19 and because they tested positive, they were not allowed to fly. When they contacted their travel agent, they were told that because they had not purchased cancellation insurance, no refunds would be made. “I fully accept that we did not take security and we can take whatever penalty they want to give us, but to lose $ 1,700 each is tyrannical,” said De Angelis. The couple closed the holiday through Sunwing and a company spokesman told CTV News that “they know the customer in question and are sincerely sorry that they fell ill before leaving and were unable to travel as planned.” “The customer had booked a Sunwing vacation package through a travel agency and did not purchase insurance with Sunwing at the time of booking to cover unexpected medical issues, including COVID-19,” they said. “While offering customers the flexibility to make one-time change of travel dates, destination or resort up to seven days before departure, this is true of most Sunwing vacation packages booked between 27 September 2021 and 30 April 2022 “We encourage all customers to consider purchasing travel insurance, including COVID-19 coverage in the unforeseen event that they become ill at any time before their departure date or while traveling.” Sunwing said that in the case of this couple, they had taken a seven-day break to make changes to their travel plans. Will McAleer, Executive Director of the Travel Health Association of Canada, said: to become. aware of.” McAleer said that while companies strive to have flexible policies during the pandemic, the best way to make sure you are covered if you are unable to travel due to illness or other reasons is to purchase cancellation insurance. “Some of the generous provisions that travel companies use to encourage people to return to travel are becoming less and less, so you need protection, and that comes in the form of travel insurance,” he said. The couple is disappointed that he did not take his vacation and will lose his money, but wanted to share his story to warn others who may be planning a trip. “It’s upset right now. The resort was so beautiful and we were looking forward to going, but now we have to stay home with our cats,” said Manella. It’s not just cancellation insurance – anyone traveling now should also have travel medical insurance to help cover additional costs and expenses if you stick to COVID-19 or have health problems while abroad.